Behind on your mortgage in Charlotte? Start here.

If you have missed payments but nothing has been filed yet, you are in pre-foreclosure — and this is the point where you have the most options and the most time. Here is what is happening, what you can still do, and what to do this week.

Where you are right now

Pre-foreclosure is everything that happens before a foreclosure is formally filed. For most Charlotte homeowners it looks like this.

Missed payments

Late fees and calls from your servicer start soon after the first missed payment. Nothing has been filed, and you still own and control the house.

The 120-day line

Federal servicing rules generally prevent a servicer from making the first foreclosure filing until the loan is more than 120 days delinquent. That window exists so homeowners can apply for help.

12 C.F.R. 1024.41(f)

The 45-day letter

For a primary residence, North Carolina requires the servicer to send a written pre-foreclosure notice at least 45 days before filing. If you have received it, the clock has started.

N.C.G.S. 45-102

What comes next

A notice of hearing filed with the Clerk of Superior Court — for Charlotte, the Mecklenburg County courthouse. From there the process moves through a hearing, a sale and an upset bid period. The full North Carolina guide covers each stage.

What you can still do

Before the filing, all of these are open. Which one fits depends on your income, your equity and how far behind you are.

Catch up

Paying the missed amount, plus fees, brings the loan current. If the shortfall was a one-time event, this is the cleanest ending.

Repayment plan or forbearance

Spreading the arrears over future payments, or pausing payments for a period. Both depend on the servicer and on showing the hardship is temporary.

Loan modification

Changing the terms so the payment is sustainable. A complete application submitted early gives you the strongest protection against the process moving ahead while it is reviewed.

Sell with your equity intact

If the house is worth more than you owe, selling now keeps the difference with you. Every week that passes eats into the runway a sale needs.

Short sale

If you owe more than it is worth, the lender can agree to accept less. Their approval is the slow part, which is why starting before the filing matters.

For the full comparison, including deed in lieu and bankruptcy, see your options compared by how much time each one needs.

What to do this week

1

Open every letter. Keep them together, with the dates you received them. The 45-day notice and anything about loss mitigation matter most.

2

Ask your servicer for a loss-mitigation application. Ask in writing, send it back complete, and get written confirmation that they consider it complete.

3

Find out what the house is worth. From someone who is not trying to buy it. Whether you have equity decides which options make sense.

4

Do not sign anything with a stranger who found you through the public record. Fast cash offers are usually priced to capture your equity. Get a second opinion first.

5

Talk to someone who does this every day. A free HUD-approved counselor through the NC Housing Finance Agency, or us. Either is a better next step than waiting.

From Terri: The Truth with Terri

Short videos from Terri Lombardo, licensed broker and owner of Carolina Venture REI, on the questions homeowners ask her most.

Forbearance: what is it?
Foreclosure… life happens

Watch more from The Truth with Terri

Frequently asked questions

What does pre-foreclosure mean?

It is the stretch between falling behind on your mortgage and the lender formally starting a foreclosure. In North Carolina that formal start is the filing of a notice of hearing with the Clerk of Superior Court. Until then, nothing has been filed against you, and every option is still on the table.

How many missed payments before foreclosure starts in North Carolina?

Federal servicing rules generally stop a servicer from making the first foreclosure filing until the loan is more than 120 days delinquent, which is roughly four missed payments. North Carolina also requires a written pre-foreclosure notice at least 45 days before the filing on a primary residence.

Will my lender work with me?

Often, yes, if you ask early and in writing. Servicers have loss-mitigation programs such as repayment plans, forbearance and modifications, and they are required to tell you what is available. A complete application sent early gives you the most protection.

Can I sell my house in pre-foreclosure?

Yes, and if you have equity it is usually the best time to do it. Nothing has been filed, you are not up against a sale date, and the difference between the price and what you owe stays with you. If you owe more than the house is worth, a short sale needs the lender’s approval, and starting before the filing buys time for that.

Is there free help in Charlotte?

Yes. Free HUD-approved housing counseling is available to North Carolina homeowners through the NC Housing Finance Agency on 1-888-442-8188. We are also happy to talk it through with you, with no obligation, and to tell you when the counselor is the better first call.

General information for Charlotte and Mecklenburg County homeowners. It is not legal or financial advice. Terri Lombardo is a licensed real estate broker, not an attorney.

Free HUD-approved housing counseling is available to North Carolina homeowners through the NC Housing Finance Agency on 1-888-442-8188.

Behind, but nothing filed yet?

Tell us how far behind you are and what letters you have received. We will tell you which options are still open — including when a free counselor is the better first call.

Serving Charlotte and all of Mecklenburg County.